1. Introduction

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Welcome to the New Active Ltd website. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.

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2. Definitions

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"We," "us," and "our" refer to New Active Ltd.
"You" and "your" refer to the user or customer using our website.
"Website" refers to the New Active Ltd website located at [your website URL].

3. Use of the Website

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You agree to use our website for lawful purposes only and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.

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4. Intellectual Property

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All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of New Active Ltd or its content suppliers and is protected by international copyright laws.

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5. Product Descriptions

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We strive to ensure that the product descriptions and images are accurate. However, we do not warrant that the product descriptions, images, or other content on the website are accurate, complete, reliable, current, or error-free.

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6. Pricing

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All prices are displayed in GBP and are inclusive of VAT unless otherwise stated. We reserve the right to change prices at any time without notice.

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7. Orders

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By placing an order through our website, you are offering to purchase a product on and subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.

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8. Delivery

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We deliver products to various destinations. Delivery times may vary based on your location and availability of the product.

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EU Customers:
Please be aware that if you are located in the EU, your order may be subject to additional customs charges and import duties. These charges are beyond our control and are not included in the price of the products or delivery costs. You will be responsible for paying any such charges upon receipt of your order.

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9. Returns and Refunds

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If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange, subject to our Returns Policy. The product must be in its original condition and packaging.

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10. Limitation of Liability

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New Active Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products purchased from our website.

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11. Privacy

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Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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12. Governing Law

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These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

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13. Changes to Terms and Conditions

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We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms and Conditions regularly to ensure you are aware of any changes.

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14. Contact Information

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If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

New Active Ltd
Silverstream House
45 Fitzroy Street
London
W1T 6EB
United Kingdom

Email: info@newactive.co.uk